Accessibility Audits & Review Partnerships for Hotels & Resorts
Accessibility audits, staff training, and consulting for hotels and resorts that want to serve ALL guests—not just some.
I'm Rhiannon Cooper: qualified personal trainer, former saddle fitter, neurodivergent advocate, and plus-size traveler. I help hotels identify gaps in accessibility and inclusion that most consultants miss.
I offer four ways to work together, from comprehensive paid audits to complimentary review partnerships. Whether you're looking for detailed recommendations, staff training, or authentic accessibility content, there's an option that fits your goals and budget.
Comprehensive Accessibility Audit: What I Assess:
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Neurodivergent Accessibility
Sensory environment (lighting, noise levels, visual clutter)
Signage clarity and wayfinding
Quiet spaces and sensory breaks availability
Booking/check-in process complexity
Restaurant reservation systems
Schedule flexibility and clear communication
Staff awareness and training gaps
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Plus-Size Guest Experience
Furniture (weight capacity, dimensions, armrests)
Bathroom accessibility (shower size, toilet space, towel hooks)
Pool loungers and seating comfort
Robe and towel sizing
Activity equipment (weight limits, harness sizing)
Staff attitudes and implicit bias
Marketing representation
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Fitness Facilities (PT Perspective)
Equipment quality, variety, and weight capacity
Space layout and movement flow
Accessibility features
Instructor training on body diversity
Class modifications availability
Privacy and comfort considerations
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What You Receive:
Detailed written report (15-25 pages)
Prioritised recommendations (quick wins vs long-term)
Competitor comparison (how you stack up)
Marketing opportunities (how to showcase improvements)
Staff training recommendations
Optional: Follow-up consultation (60 mins)
Investment: £750-£1,500 (depending on property size) Timeline: 2-3 day stay + 1 week report delivery
Complimentary Review Partnership
Perfect for hotels confident in their accessibility but wanting authentic content.
I visit your property, provide honest feedback (publicly on my blog and privately to you), and create content that showcases your inclusive features.
What You Provide:
Complimentary accommodation (2-3 nights)
Access to all facilities and activities
Optional: Staff interview opportunities
What You Get:
Detailed blog review (1,500-2,000 words)
Social media coverage (Instagram, TikTok)
Honest assessment from ND + plus-size perspective
Private feedback report highlighting wins and gaps
Backlink to your website (SEO benefit)
Authentic accessibility content for your marketing
Investment: Complimentary accommodation only Timeline: Flexible based on availability
Note: I maintain editorial independence. Reviews are honest, not promotional. Perfect for properties genuinely committed to accessibility.
Staff Training Workshops
"Beyond the Basics: Serving Neurodivergent & Plus-Size Guests"
90-Minute Interactive Workshop
Your front-line staff learn:
What neurodivergence actually means (autism, ADHD, dyspraxia, etc.)
Common sensory triggers and how to minimise them
Communication strategies for anxious or overwhelmed guests
Body diversity awareness and language
Weight-neutral hospitality practices
How to respond to accessibility requests with confidence
Format: In-person or virtual Capacity: Up to 30 staff members Investment: £500 (+ travel if in-person outside Wolverhampton area)
Optional Add-On: Customised accessibility handbook for your property (£250)
Ongoing Accessibility Partnership
Perfect for hotel groups or resorts committed to long-term inclusion.
Quarterly check-ins, mystery guest assessments, staff training updates, and strategic consulting to ensure your accessibility doesn't slip as staff turn over or renovations happen.
Includes:
Quarterly property visits (1-2 days each)
Ongoing staff training access (recorded modules)
Priority support for guest feedback/concerns
Annual comprehensive audit update
Marketing content collaboration
Investment: Custom pricing based on property size and needs
Why Work With Me
I Have Lived Experience
I'm not an accessibility consultant who learned from textbooks. I'm autistic, ADHD, plus-size, and have navigated fitness and travel from the inside. I know what actually helps because I've needed it myself.
I Understand Business
I run my own business. I know you need practical, implementable recommendations—not a 50-page report you'll never read. My audits are honest, actionable, and prioritised.
I Have Professional Credibility
Qualified Personal Trainer (Level 3)
Former Saddle Fitter (biomechanics and body diversity expert)
Experience adapting fitness for neurodivergent clients
Established platform (Not So Typical Fitness blog + community)
I'm Not Here to Shame You
My goal isn't to call you out publicly for what you're doing wrong. It's to help you do better. I approach every audit with curiosity and partnership, not judgment.
Accessibility Training & Workshops
JD Gyms Inclusive Fitness Training
I've delivered paid workshops for JD Gyms staff on creating inclusive fitness environments for neurodivergent and plus-size members. This training covered sensory accommodations, body-neutral communication, and practical strategies for making gyms genuinely welcoming—not just accessible on paper.
Neurodiverse Sport Accessibility Workshops
I've run accessibility workshops for Neurodiverse Sport, helping coaches and sport organisations understand how to adapt programs for neurodivergent athletes. This work focused on communication strategies, sensory considerations, and creating inclusive sporting environments that work for all neurotypes.
Working with Neurodivergent & Plus-Size Clients
Since qualifying as a Personal Trainer, I've provided 1:1 personal training for clients who've been excluded from traditional fitness spaces. Their experiences—what worked, what didn't, what made them feel safe or unsafe—directly inform every audit and recommendation I make.
Professional Saddle Fitting Background
My years fitting saddles professionally taught me to assess biomechanics and body diversity in ways most consultants miss. I understand how equipment design, spatial layout, and weight distribution either accommodate or exclude different bodies. This expertise translates directly to evaluating fitness equipment, hotel furniture, and activity accessibility.
Why I Do This Work
I started Not So Typical Fitness because I was tired of seeing people, including myself, excluded from spaces that should welcome everyone. Every audit, every training workshop, every review is an opportunity to make fitness, travel, and wellness genuinely accessible, not just compliant.
Frequently Asked Questions
How long does an audit take?
A comprehensive hotel accessibility audit takes 2-3 days on-site, followed by 1 week for detailed report delivery. The report includes prioritised recommendations, competitor analysis, and staff training guidance.
What does a hotel accessibility audit include?
Our audits cover neurodivergent accessibility (sensory environment, signage, communication), plus-size guest experience (furniture capacity, bathroom access, activity equipment), and fitness facility assessment from a qualified PT perspective.
How much does a hotel accessibility audit cost?
Comprehensive hotel accessibility audits range from £750-£1,500 depending on property size. We also offer complimentary review partnerships where accommodation is provided in exchange for honest public review and private feedback.
Do you only work in the UK?
I'm based in Wolverhampton, UK, but available for travel (with expenses covered). Virtual consultations are also available for international properties.
What if we disagree with your recommendations?
You're under no obligation to implement anything. My job is to provide honest assessment and prioritised recommendations. You decide what fits your business goals and budget.
Can we see a sample audit report?
Contact me directly at rhiannon@notsotypicalfitness.co.uk to request a redacted sample report.
Do you offer payment plans?
Yes, for larger projects (£1,000+), I offer split payments: 50% upfront, 50% on delivery.
What's the difference between an audit and a review partnership?
Audit: You pay me. I provide comprehensive private report + optional public content.
Review Partnership: You provide accommodation. I provide honest public review + private feedback.
Audits are more detailed and confidential. Reviews are authentic content marketing.
Ready To Get Started?
Step 1: Book a Free Discovery Call
Let's discuss your goals, challenges, and whether we're a good fit.
Step 2: I'll Send a Proposal
Based on our conversation, I'll send a customised proposal with scope, timeline, and investment.
Step 3: We Make It Happen
You get actionable insights. Your guests get a better experience. Everyone wins.
Get In Touch
Email: rhiannon@notsotypicalfitness.co.uk Phone: 07855 285514
Not So Typical Fitness is committed to making fitness, travel, and wellness truly accessible for everyone. All audits and consultations are conducted with confidentiality, respect, and a partnership mindset.
Disclosure: Review partnerships involve complimentary accommodation in exchange for honest content. I maintain full editorial independence and disclose all partnerships clearly to my audience in compliance with UK ASA guidelines.